Your Tru Partner™
The field service system built by operators, for operators
Blu Star began in 2013 with one mission: become the leading CRM for pest management. The 2025 redesign added Maxwell AI, a faster interface, guided onboarding, and the 15 features you use most one click away. Rookies ramp in an hour. Veterans clear more calls without extra hires.
2013
Building Blu Star since
54th
Largest U.S. operator built it
Adam's Pest Control
<10s
Mobile sync after offline work
12
New clients a year, by choice
Your team's smartest toolbelt
The redesign puts the 15 tools you touch most one click away, trims page loads, and adds a step-by-step Guided Tour plus 15 micro-videos.
Learn it in an hour
The Guided Tour walks new users through every feature, and 15 explainer videos make training effortless. Get productive immediately.
Faster and simpler
Modern and consistent across devices. Mark your top 15 tools as Favorites and zip between Last-15 orders.
Maxwell AI included
Ask Maxwell anything — "Where is John Doe?", "How do I process a payment?" Upload your Employee Handbook for instant HR support.
Everything in Blu Star
Sixteen capabilities, none of them a paid module. This is the list, not a teaser for it.
Faster, smarter interface
Redesigned for speed and simplicity — your team learns it in an hour. One-click favorites, sub-10-second mobile syncs.
Maxwell AI assistant
Instantly answers staff questions, finds records, provides on-demand help. Upload your Employee Handbook for tier-1 HR support. Free with Blu Star.
Starlight smart search
Find anything in seconds — customers, payments, reports. Less clicking, more selling.
Apex quality assurance
Built-in QA you can resell to clients — turn compliance into a profit center. Sell to schools, property managers and food facilities.
Text messaging center
Communicate by text directly from Blu Star. All messages logged in CommTracs.
Compass dashboards
Daily performance snapshots in your inbox. A personal dashboard for every employee.
Opportunities pipeline
Track prospects and automate proposals with good-better-best templates.
Best Fit scheduling
Fills schedule gaps automatically with minimal drive time.
Sentricon interface
Partnered with Corteva for seamless Sentricon data handling.
Release management
Keeps feature requests organized and visible.
Guided Tour and 15 micro-videos
Rookies ramp in an hour.
Drag-and-drop scheduling
With route optimization built in.
Mobile app with offline capability
Field payments, signatures and service tickets without connectivity.
Advanced reporting and compliance
Never charged as an extra module.
Commercial and multi-housing support
Strong coverage for the accounts most systems handle badly.
Pulsar IoT monitoring
Remote rodent activity tracking with Microshare EverSmart sensors.
CRM Usage Insights
Search Is King
80% of CRM activity centers on searching
80%
That's why Starlight search is always available
The 80/20 Reality
Most-used features
<1%
Your top 25 tools handle 99% of daily work. The rest? Less than 1%. Blu Star keeps those 25 tools front and center so your team spends less time navigating and more time serving customers.
Blu Star's Design Philosophy
✓
15 Favorites one click away, and add up to 13 more in your personal dashboard
✓
Starlight search finds anything
✓
Last 15 locations, orders, and favorite 15 reports for quick access
Getting Started Is Simple
We've refined our onboarding process to make switching to Blu Star as smooth as possible. Three phases, clear milestones, and support every step of the way.
Sales Process
We take the time to understand your business before making recommendations.
• Discovery conversation
• Tailored presentation
• Live demonstration
• Custom proposal
Prepare for Conversion
Thorough preparation ensures a smooth transition with no surprises.
• Kick-off meeting
• Deeper discovery
• First conversion test
• Go-live decision point
• Team training
Go Live
We’re with you through launch and beyond—not just a vendor, a partner.
• Final data conversion
• On-site training
• On-site support
• Ongoing partnership
Blu Star Users Meeting
November 30 – December 1, 2026 in Medina, MN. Two days of hands-on workshops, roadmap previews, and peer networking with Blu Star users from across the country.
Workshops
Roadmap previews
Among the top 25?
If you are one of the largest pest control companies in the U.S. — or aspire to be — your CRM should not be a commodity. Blu Star Nebula lets you own the source code or partner with us to build something tailored to your exact needs. Decades of operational intelligence baked in, the kind AI cannot replicate.
White label
Own a copy
Explore partnership
Why Blu Star
02
No nickel-and-diming
Unlike competitors, we have never charged extra for reports or customization. We hate nickel-and-diming. Do you do that to your customers?
04
Independent and stable
Operator-owned, not investor-owned. Never acquired, never forced a migration. 54 years at Adam’s, 10+ years of Blu Star — same ownership, same mission.
What our customers say
Real results from real pest control companies.
"Our growth as an organization can be directly tied to our continued use of Blu Star Systems. Since implementation, our organization has seen incredible results in the field and the office. Our technicians love the mobile features and our CSRs love the easy-to-understand layout of the web version. The customer support is unparalleled. An easy-to-use Guided Tour is built into the program making training new employees simple. Our commercial customers love the online portal, which provides access to all the crucial data points they need to stay compliant with their audits. They are a true partner in my business."
Perry Tague
•
Diam Pest Control, Inc.
Customer since 2015
"We switched to Blu Star in 2022 after a long run with PestPac, and we are very thankful we made the decision. I have never experienced a software company willing to invest time to tailor their software so it works for us—even though it may not benefit their other customers—before Blu Star. The people behind Blu Star are very good at listening to us, considering our needs, and responding quickly with timely software updates. They continue to make Blu Star even better. And conversion was less of a problem than I imagined it would be. We are so thankful to have found Blu Star, and their competent and friendly staff. They're so friendly, we could even call them Southerners."
Becky Cranford
•
Bugman Pest Control, Inc.
Customer since 2022
"Blu Star software makes our daily operations smoother and more efficient than ever. It's incredibly easy to use. And we couldn't be happier with the support we get from Collabetive Services. The people behind the software are simply wonderful to work with—always friendly, professional, and committed to our success. They are always quick to respond and go above and beyond to help us whenever needed. We highly recommend Blu Star software from Collabetive Services for anyone in the industry looking for top-notch software and support!"
Julie Baskerville
•
Adam's Pest Control, Inc.
Customer since 2015
"As a small pest control company with just two owners, three technicians, and no office staff, we needed a CRM that wouldn't slow us down. Blu Star was the perfect fit—we learned it quickly while working in the field, and even managed a seamless data conversion from 'PP' without losing any data. It's been a game-changer for our productivity. I recommend Blu Star for any pest control company looking for easy-to-use software that will make a real difference in your daily operations—regardless of size."
Mike Cogan
•
Be There Pest Control
Customer since 2015
"When my dad became terminally ill I was abruptly thrust into the owner's chair. Blu Star Support was there and helped me transition quickly. They respond quickly and professionally. I've never been charged for any requested improvement either. They are a true partner in my business."
Russ Perry
•
Pied Piper Pest Control, Inc.
Customer since 2016
Optional add-ons
Three products that attach to Blu Star. Each is bought separately.
Orion Route Optimization
$10/user/month
Cut scheduling from hours to minutes — 98.6% time savings proven. Auto-drops orders into the shortest drive sequence.
See a routed day →GPSlogix Fleet Tracking
From $16.95/device/month
Real-time vehicle tracking, geofencing, alerts and driver scorecards. Month-to-month, no commitments.
Watch a live fleet map →Aurora PBX Integration
Custom pricing
AI-powered phone system on open-source Asterisk — call recording, transcription and analysis at a fraction of proprietary PBX cost. Screen pop, sales guidance, diarized transcripts, CommTracs logging.
Hear a call flow →Questions operators actually ask
The same eight questions and answers published as structured data — one source, so they cannot disagree.
What is Blu Star pest control software?
Blu Star is a comprehensive pest control CRM and field service management software built by operators who run Adam's Pest Control (54th largest in the U.S.). It includes scheduling, billing, mobile app, AI assistant (Maxwell), route optimization, GPS tracking integration, customer portal, quality assurance, and call recording. Blu Star is designed to help pest control companies optimize, manage, and grow their operations.
How much does Blu Star cost?
Blu Star pricing is customized based on company size and needs. Unlike competitors like PestPac, Collabetive does not charge extra for reports, customization, or support. Add-ons include Orion route optimization ($10/user/month) and GPSlogix GPS tracking ($16.95-$24.95/device/month). Contact Collabetive for a personalized quote.
What is Maxwell AI assistant in Blu Star?
Maxwell is an AI assistant built into Blu Star that instantly answers staff questions, finds customer records, and provides on-demand help. You can upload your Employee Handbook to Maxwell for tier-1 HR support. Maxwell reduces training time and helps new employees become productive faster. It is included free with Blu Star.
Can Blu Star replace PestPac or FieldRoutes?
Yes. Blu Star is a full PestPac and FieldRoutes alternative. Collabetive has successfully migrated customers from PestPac, ServSuite, FieldRoutes (formerly PestRoutes), Service Autopilot, and other pest control software. Data conversion is handled by Collabetive with no data loss. Many customers switch because Blu Star offers transparent pricing without nickel-and-diming on modules and reports.
Does Blu Star have a mobile app?
Yes. Blu Star includes a mobile app for iOS and Android with true offline capability. Technicians can access customer information, complete service tickets, collect payments, and capture signatures even without internet connectivity. Data syncs in under 10 seconds when connectivity is restored.
How long does it take to learn Blu Star?
New users can learn Blu Star in about an hour. The 2025 redesign includes a Guided Tour that walks users through every feature, plus 15 micro-videos for training. The interface puts the 15 most-used features one click away. Maxwell AI assistant helps answer questions on demand, reducing the learning curve further.
Does Blu Star integrate with QuickBooks?
Yes. Blu Star integrates with QuickBooks for seamless accounting synchronization. Invoices, payments, and customer data sync automatically, eliminating double data entry and reducing billing errors.
What makes Blu Star different from other pest control software?
Blu Star is built by operators who actually run a pest control company (Adam's Pest Control, 54th largest in the U.S.). Key differentiators include: 1) No nickel-and-diming on reports or modules, 2) Maxwell AI assistant included free, 3) Only 12 new clients accepted per year for personalized support, 4) Operator-owned and independent—never acquired, never forced a migration, 5) Transparent pricing with no long-term contracts, and 6) Built-in features like Apex QA that can be resold to commercial clients.
We only want 12 new clients per year. Will you be one of them?
That is not scarcity marketing — it is the number we can onboard properly while still running a pest control company. Schedule a discovery meeting or call 763-231-8900.
2026 Blu Star Onboarding Availability
We intentionally onboard a maximum of 12 new Blu Star clients per year. Each conversion includes data migration, training, go-live support, and post-launch stabilization.
Legend
Available
Open onboarding capacity
Limited Availability
Blocked to support our newest client, but call to ask if interested.
Unavailable
Slot allocated to an active or confirmed client